Terms of conditions

Terms & Conditions

Effective Date: [01-Oct-2025]
Brand: Chocoworld
Parent Company: Zeenat Foods Industries

Welcome to Chocoworld! By accessing or using our website and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully before using our services.

  1. General
  • These Terms & Conditions apply to all users of the Chocoworld website.
  • By using our website or placing an order, you agree to comply with these terms and our policies.
  • Chocoworld (a brand of Zeenat Foods Industries) reserves the right to update or modify these terms at any time without prior notice.
  1. Products & Availability
  • All products displayed on our website are subject to availability.
  • We make every effort to ensure product details, descriptions, and prices are accurate, but errors may occur.
  • In case of an error, we reserve the right to cancel or refuse any order.
  1. Orders & Payments
  • When placing an order, you agree to provide accurate and complete information.
  • Payments must be made through our approved payment methods.
  • Chocoworld does not store or have access to your credit/debit card details; payments are securely processed by third-party providers.
  1. Shipping & Delivery
  • We strive to deliver orders on time, but delivery times may vary due to location, weather, or unforeseen issues.
  • Risk of loss and ownership of products pass to the customer upon delivery.
  1. Returns, Refunds & Exchanges
  • Please refer to our Refund, Return & Exchange Policy for details on eligibility and procedures.
  1. Use of Website
  • You agree not to misuse our website or interfere with its security features.
  • You may not copy, distribute, or reproduce any content (text, images, logos, or graphics) without prior written consent from Chocoworld.
  1. Intellectual Property
  • All content on this website, including trademarks, logos, designs, and product images, is the property of Chocoworld (Zeenat Foods Industries) and is protected by applicable laws.
  1. Limitation of Liability
  • Chocoworld is not responsible for damages arising from the misuse of our products or website.
  • We do not guarantee that our website will always be error-free or uninterrupted.
  1. Governing Law
  • These Terms & Conditions are governed by the laws of Pakistan.
  • Any disputes will be subject to the exclusive jurisdiction of the courts in Pakistan.
  1. Contact Us

If you have any questions about these Terms & Conditions, please contact us:
📧 Email: Orders@chocoworld.com.pk
📞 Phone/WhatsApp: 0315-2194956
🏢 Address: Zeenat Foods Industries, Karachi, Pakistan.